1. When you first log in to the Axsy Public Sector Mobile App, it will 'sync' the relevant metadata and user data, downloading everything the user will need to work offline including Visit Details and Related records. This process can take several minutes or seconds depending on the amount of information that has been configured to sync. 

2. When the minimum level of information has been synced, you can optionally start using the app while the rest of the syncing continues in the background. To do so, select the button Start Using the App

If you dismiss the Syncing Progress screen early via the Start Using the App button, UI performance may be slightly degraded until syncing completes, due to the processing occurring in the background. 

3. Once syncing has completed, a green banner will appear on the screen for a few seconds.