Using the Mobile App

Logging In to the Mobile App
Logging into the Axsy Public Sector Mobile App entails logging into Salesforce.  By default, the login screen is for a Production Org. To login to a Sa...
Tue, 16 Feb, 2021 at 8:47 PM
Accessing the Visit Calendar
The Axsy Public Sector Mobile App has a calendar that displays, by default, all Visits 18 days before and 27 days after the current day. Log In to the ...
Tue, 16 Feb, 2021 at 8:48 PM
Navigation
The Axsy Public Sector Mobile App has a similar UI to Salesforce Public Sector Solutions.  Open the Axsy Public Sector Mobile App  1. When you firs...
Tue, 16 Feb, 2021 at 1:28 PM
Working Offline
Open the Axsy Public Sector Mobile App 1. When no internet connection is available, a message will alert the user that the app is operating offline.  ...
Fri, 19 Feb, 2021 at 11:44 AM
Logging Out of the Mobile App
1. To log out of the Axsy Public Sector Mobile App, navigate to Settings > Manage Account. See here for more on navigating the app: Navigation 2...
Tue, 16 Feb, 2021 at 9:04 PM
Refreshing Data Using the Sync Now Button
The Axsy Public Sector Mobile App allows users to receive updated data from Salesforce when an internet/data connection is available with Delta Sync. This c...
Tue, 16 Feb, 2021 at 11:16 PM
Refreshing Data Using Pull-to-Refresh
To pull-to-refresh and manually refresh data from Salesforce while on a Visit or Visits List, swipe down and then release when you see the spinning animatio...
Mon, 26 Oct, 2020 at 1:08 PM
Internationalisation and Localisation
The Axsy Public Sector Mobile App accommodates language translation capabilities and currency & date format conversions depending on whether the data is...
Tue, 16 Feb, 2021 at 9:07 PM
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