Using the Mobile App

Logging In to the Mobile App
Logging into the Axsy Public Sector Mobile App entails logging into Salesforce.  By default, the login screen is for a Production Org. To login to a Sa...
Fri, 16 Oct, 2020 at 2:21 PM
Accessing the Visit Calendar
The Axsy Public Sector App has a calendar that displays, by default, all Visits 18 days before and 27 days after the current day. Log In to the Public S...
Fri, 16 Oct, 2020 at 2:21 PM
Navigation
The Axsy Public Sector App has a similar UI to Salesforce Public Sector Solutions.  Open the Public Sector App on a Device  1. When you first log in...
Fri, 16 Oct, 2020 at 2:21 PM
Working Offline
1. When no internet connection is available, a message will alert the user that the app is operating offline.  2. A grey banner will remain at the...
Fri, 16 Oct, 2020 at 2:21 PM
Logging Out of the Mobile App
1. To log out of the Axsy Public Sector App, navigate to Settings and select Manage Account. See here for more on navigating the app: Navigation 2....
Fri, 16 Oct, 2020 at 2:21 PM
Refreshing Data Using the Sync Now Button
The Axsy Public Sector App allows users to receive updated data from Salesforce when an internet/data connection is available with Delta Sync. This can be a...
Thu, 19 Nov, 2020 at 2:16 PM
Refreshing Data Using Pull-to-Refresh
To pull-to-refresh and manually refresh data from Salesforce while on a Visit or Visits List, swipe down and then release when you see the spinning animatio...
Mon, 26 Oct, 2020 at 1:08 PM
Internationalisation and Localisation
The Axsy Public Sector App accommodates language translation capabilities and currency & date format conversions depending on whether the data is define...
Wed, 25 Nov, 2020 at 11:02 AM
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