FAQs

Is the Axsy Mobile App database encrypted?
Yes. The Axsy Mobile App uses a local database that is secured using standard AES-256 encryption. The AES-256 bit key is randomly generated and is store...
Mon, 21 Nov, 2022 at 1:28 PM
How is my data processed?
During your use of the Axsy Public Sector Mobile App you are connecting directly to Salesforce over a secure connection. No Axsy servers or systems are used...
Fri, 18 Nov, 2022 at 4:50 PM
Can I logout of the app if there are items in the Pending Uploads Queue?
Users can logout if there are errors that are in the Pending Uploads Queue, however, there will be two prompts that need to be confirmed beforehand. The pro...
Thu, 13 Jan, 2022 at 4:48 PM
How long does the app database persist?
The database – that stores all the data synced at login to the app – persists until the user logs out of the Axsy Public Sector App. Once the user has l...
Wed, 29 Sep, 2021 at 8:27 PM
Can I Use Map Routing While Offline?
When your device is offline, the data displayed in the external map application is outside of Axsy's control. Therefore, it is recommended that you: R...
Fri, 26 Feb, 2021 at 1:42 PM
What Barcode Formats Are Supported For Scanning?
The following barcode formats are supported when scanning one in with the camera:  UPC E CODE 39 CODE 39 MOD 43 EAN 13 EAN 8 CODE 93 CODE 128 PDF 4...
Fri, 18 Feb, 2022 at 4:38 PM
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